ZOSER AG

Zoser is a company focused on helping businesses get found online. Customers are looking for your business, will they find it? The customer journey is changing rapidly, driven by new technology devices and information delivery methods. Zoser provides solutions and services to make sure your business is found when a customer is looking for you or your products and services. 1.1. Digital Location Management: Get found! 1.1.1. Get found everywhere consumers search: Google Search, Google Maps, Apple Maps, Facebook, foursquare, here, navmii as well as many others. It doesn't matter which map, app, voice search tool, digital assistant, search engine, GPS system, or social network consumers use to find and engage with your business. What matters is that they discover accurate, complete, and compelling information at every turn. 1.1.2. ZOSER Listing Manager: Digital Location Management puts you in control of the facts about your business across 14 digital services globally. We will put you in definitive control of how your business listings appear — everywhere customers search. Digital location management also ensures that a business’ digital presence – where a customer gets information about the company’s locations, activities, services and more online – is accurate, consistent and provides information to customers in the moment they are searching for it. 1.1.3. Zoser Listing Monitor: Ensure that your data remains accurate at all times. Did you know that there are many ways in which your company information can be changed on the many popular platforms from Google Maps to Facebook and Foursquare which your customers use to find you? From changing locations to updating phone numbers and operating hours, your company facts are constantly subject to change by information from crowd sourcing and inaccurate or outdated proprietary databases. Zoser Listing Monitor keeps a close eye on all your company facts 24 hours a day 7 days a week. Our technology immediately detects any changes to your information and promptly reverts it back to the correct information you have provided, ensuring your customers will always be able to find you. 1.1.4. Zoser Review Manager: Having trouble managing all those reviews you are getting? Customer reviews are an excellent way to connect with your customers, understand their needs, resolve issues, monitor branch performance, improve customer satisfaction and boost foot traffic to your business. Properly managing this is a direct way to increase revenue and build customer trust. However, managing all those reviews across many branches and multiple platforms can be a daunting task. With Zoser’s Review Manager we bring together all of your reviews across all your branches and platforms into one simple dashboard with powerful features. Get a helicopter view of all your branches with averages trends etc., zoom into a specific branch in order to resolve a customer issue or export your data to perform some analytics for a business presentation. 1.1.5. ZOSER Analytics : With information about your brand scattered across the digital ecosystem, it’s never been possible to see a single, complete view of how consumers interact with your business everywhere online. Zoser Analytics brings customer interactions into focus everywhere they occur. Purpose-built to show a true picture of your performance across sites, platforms, and devices, Zoser helps you measure not only how your performance in search varies over time, but how many of the facts that consumers see about your business you truly control.