Aspect Software
On May 10, 2021 Aspect Software and Noble Systems merged to form Alvaria. To see what's new, visit: https://www.linkedin.com/company/alvaria-inc/ Aspect is on a mission to simplify and improve custo...load more
Aspect Software's Basic Information
Industry
Software Development
Headquarters
Westford, Massachusetts, United States
Website
Founded Year
1973
Headcount
1,001 - 5,000 ( View All )
Specialties
cloudcollaborationContact CenterCall CenterCustomer Serviceproactive customer carecustomer experienceBack OfficeWorkforce Managementinteraction managementWorkforce Optimizationsocial customer careMobile Customer Careself-serviceomni-channelCall Center SolutionsCall Center SoftwareCloud Call CenterEnterprise Call Center SolutionsEnterprise Call Center SoftwareCall Center Workforce ManagementIVR Self ServiceQuality ManagementPerformance ManagementFirst Call ResolutionOccupancy RateAverage Handle TimeAverage Call Abandonment RateCustomer SatisfactionCustomer CareCloud SolutionsHosted SolutionsOn Premise SolutionsAverage After Call Work TimeAverage Speed of AnswerService LevelAverage Time in QueuePercentage of Calls BlockedCall Center Metrics250+ SeatsOmni-Channel Customer Experience ManagementLarge Call CentersCall Center ManagersCustomer Engagement Platform
Aspect Software's Competitors
Employee Insights
Aspect Software's Top Employees
Frequently Asked Questions Regarding Aspect Software
Where is Aspect Software's headquarter located?
Aspect Software's headquarter are located at United States.
How many employees does Aspect Software have?
Aspect Software has 1,001 - 5,000 employees.
What is Aspect Software's official website?
Aspect Software's official website is https://www.aspect.com
What industry does Aspect Software belong to?
Aspect Software is in the industry ofSoftware Development
What does Aspect Software do?
On May 10, 2021 Aspect Software and Noble Systems merged to form Alvaria. To see what's new, visit: https://www.linkedin.com/company/alvaria-inc/ Aspect is on a mission to simplify and improve custo...
What specialty does Aspect Software have?
cloudcollaborationContact CenterCall CenterCustomer Serviceproactive customer carecustomer experienceBack OfficeWorkforce Managementinteraction managementWorkforce Optimizationsocial customer careMobile Customer Careself-serviceomni-channelCall Center SolutionsCall Center SoftwareCloud Call CenterEnterprise Call Center SolutionsEnterprise Call Center SoftwareCall Center Workforce ManagementIVR Self ServiceQuality ManagementPerformance ManagementFirst Call ResolutionOccupancy RateAverage Handle TimeAverage Call Abandonment RateCustomer SatisfactionCustomer CareCloud SolutionsHosted SolutionsOn Premise SolutionsAverage After Call Work TimeAverage Speed of AnswerService LevelAverage Time in QueuePercentage of Calls BlockedCall Center Metrics250+ SeatsOmni-Channel Customer Experience ManagementLarge Call CentersCall Center ManagersCustomer Engagement Platform
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