Genesys
Every year, Genesys® orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations c...load more
Genesys's Basic Information
Industry
Software Development
Headquarters
Menlo Park, California, United States
Website
Founded Year
1990
Headcount
5,001 - 10,000 ( View All )
Specialties
Contact Center ModernizationGenesys CloudSelf ServiceContinuous Workforce OptimizationEnterprise Workload ManagementCall Center SoftwareProactive Customer CommunicationsCloud Contact CenterCustomer Experience SoftwareCustomer Engagement SoftwareGenesys Cloud CXContact Center as a ServiceCustomer Self-ServiceWorkforce Engagement ManagementWorkforce PlanningEnterprise Call CenterOutbound Call Center ServicesDigital Customer EngagementConversational AIChatbotsAutomated RoutingWeb MessagingSMS MessagingIVR Self-Service
Genesys's Competitors
Employee Insights
Genesys's Top Employees
Frequently Asked Questions Regarding Genesys
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