Company Information

Headquarters
Ireland
Founded in
2020
Employees
Speciality
TwilioSalesforceMicrosoft DynamicsTwilio FlexGoogle CCAITwilio SMSOkta
Overview
Kaptea is a software development team with deep domain expertise in virtual contact centre cloud services, application integration and data analytics. As a Twilio consulting partner, we’ve developed solutions for Covid-19 healthcare services and on-line universities. Our team has transformed the lives of millions of customers for Cisco, Ryanair, Motorola, Bank of America, Verizon, NCR, Arista and HP. We measure our results in customer satisfaction, employee engagement, and market growth. Kaptea is a Twilio consulting partner and integrates advanced contact centre technologies with many different cloud services platforms to deliver great customer experiences.
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Employees:

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Alan McNab

Co-founder & CEO


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Robert Norton

Co-Founder and CTO