MSX International


MSX International (MSX) is a leading provider of technology-enabled business process outsourcing (BPO) services to OEMs in more than 80 countries. MSX’s deep automotive industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost and enhancing customer satisfaction. The company’s broad BPO services suite supports OEMs across Warranty and Technical, Parts and Service, Channel Management, Customer Engagement, and Fleet and Mobility. MSX employs more than 5,000 team members worldwide.

United States



Warranty Strategy Warranty Analysis Sales and Service Excellence Programs

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Monia Giamberardini
HR Business Partner APAC and Europe at MSX International
Karen Boyce
HR Director, Corporate Talent Acquisition at MSX International
Paolo Mancini
Consultant Trainer at MSX International
Christy O'Brien
Executive Administrative Assistant at MSX International
Richard Enright
Dealer Trainer Service Process Improvement at MSX International
Sami Paasonen
Team leader/techliner Renault technical helpdesk at MSX International
Gavin Smith
Automotive Technical Consultant, Trainer, Author and Technician at MSX International

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