Xceed

Xceed is the leading multilingual Business Process Outsourcing Service provider in EMEA region with a capacity of more than 10,000 web enabled multi channels stations. Xceed manages various outsourcing agreements with key government & commercial accounts in 10 different languages. Our core objective is to deliver superior quality and value to our clients in every aspect of the CRM cycle. Xceed currently operates from (9) sites in Egypt, Morocco & Mauritius * Services Inbound Services Outbound Services Back office Services Infrastructure Management Services Recruitment Process Outsourcing Helpdesk Support Services Social Media Analysis Services * Sectors Served Telecommunication Technology Automotive Public Sector Tourism & Aviation Education * Awards Best Global Outsourcing 100TM 2009, 2010, 2011, 2012 & 2013– IAOP™ Outsourcing Service Provider- 2006 & 2007 – InsightcCall Centre Award The Business Continuity Team of the Year-2012 - BCI Institute Insight awards: Best Career and Skill Paths Award -2008 Best Recruitment Program Award -2009 President’s pick “Value Creation” Problem Solver - 2019 President’s pick “Top 3” Problem Solver Award - 2019 President's pick "People Development" problem solver 2020 Best Global Outsourcing 100™ 2009 till 2013, 2019 & 2020 IAOP’s Impact Sourcing Champions Index - 2020 Shortlisted GSA UK Awards Best Corporate Response to COVID-19 2020 * Certificates - COPC® 2000 certificate : From 2006 till date (Latest Version 6.2) - ISO 22301:2012 Business Continuity Management - OHSAS 18001:2007 Occupation Health & Safety Management System- BSI ISO 9001:2008 - ISO/IEC 27001:2005 Information Security Management System- BSI - ISO 22301:2012 Business Continuity Management System — BSI - ISO/IEC 27001:2013 Client Recognition • Outstanding efforts & great performance to GB Auto: Hyundai 2015 • Microsoft Premier Vendor — 2005 till 2007 • The Strategic Partner of the Year 2012, 2014 — du • Excellent After Sales services 2011: Hyundai