Alex Ball

Vice President of Sales at Genesys

Enterprise sales executive with varied experience. I am passionate about working with companies and individuals to modernize their customer experience strategy and enable companies of all sizes to leverage cloud-based CX solutions. Focused on driving new business into the Cloud division of Genesys, the leading provider of customer focused call center and IVR solutions. I currently focus on a defined territory, expanding our relationships across various industries: financial, retail, insurance, technology, industrial, entertainment, energy and utilities and more. Specialties: Contact Center solutions, IVR solutions, Account management, sales, marketing, Software-as-a-Services (SaaS), Cloud-based technologies, customer experience platform management