Alex Ball

Vice President of Sales at Genesys

Enterprise sales executive with varied experience. I am passionate about working with companies and individuals to modernize their customer experience strategy and enable companies of all sizes to leverage cloud-based CX solutions. Focused on driving new business into the Cloud division of Genesys, the leading provider of customer focused call center and IVR solutions. I currently focus on a defined territory, expanding our relationships across various industries: financial, retail, insurance, technology, industrial, entertainment, energy and utilities and more. Specialties: Contact Center solutions, IVR solutions, Account management, sales, marketing, Software-as-a-Services (SaaS), Cloud-based technologies, customer experience platform management

Contact Information

Business Email
Personal Email
Direct Phone
+1 54********
United States

Company Information

Founded Year
1,001 - 5,000 ( View All )
Contact Center ModernizationGenesys CloudSelf ServiceContinuous Workforce OptimizationEnterprise Workload ManagementCall Center SoftwareProactive Customer CommunicationsCloud Contact CenterCustomer Experience SoftwareCustomer Engagement SoftwareGenesys Cloud CXContact Center as a ServiceCustomer Self-ServiceWorkforce Engagement ManagementWorkforce PlanningEnterprise Call CenterOutbound Call Center ServicesDigital Customer EngagementConversational AIChatbotsAutomated RoutingWeb MessagingSMS MessagingIVR Self-Service

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View Colleagues

Joshua Rucker
Joshua Rucker

Senior Software Engineer

Shannon Dallenbach
Shannon Dallenbach

Finanace Customer Service Specialist - Order Management

Stephen Coney
Stephen Coney

SVP Engineering

Vasumathi Govindaraj
Vasumathi Govindaraj

Talent Acquisition Partner

Frequently Asked Questions Regarding Alex Ball

What company does Alex Ball work for?
Alex Ball works for Genesys
What is Alex Ball’s role in Genesys?

Alex Ball's role in Genesys is Vice President of Sales

Who are Alex Ball’s colleagues?

Alex Ball's colleagues are Joshua Rucker, Shannon Dallenbach, Stephen Coney, Vasumathi Govindaraj.