Alex Goncharov

Vice President and Head of Infrastructure & Operations at Mattel, Inc.

I am an IT executive who builds and leads teams in transforming IT organizations into cost-effective, high-performing and results-driven entities. I am a change agent, and business partner who understands the importance of efficient operations and positive customer service to successfully meet business challenges and sustained growth. I have a passion for developing talent, motivating teams to innovate and deliver breakthrough results, while creating sustainable value from existing and cutting-edge technologies, emphasizing: ♦ IT Operations: Transformed IT Technical Services Operations into a center-lead enterprise function with unprecedented results; refreshed and rebuild core, ecommerce and business partners infrastructures, designed and built call and data centers hosting business critical systems ( 99.99% availability). ♦ Teams Development: Formed numerous technical teams responsible for architecture, design, implementation, cost estimates and capacity supporting Sales, Care, Order Management, Billing, IVR and Service needs focusing on speed, quality and continuous improvement. ♦ Budget Management: Managed local and remote staff of over 250 employees with an annual budget of ~$90M and supporting over $250M in capital initiatives. Achieved yearly budget reductions through improved IT expenditures and support, and removal of costly legacy environments. ♦ Vendor Management: Achieved significant cost saving by renegotiating large-scale agreements on hardware and software supporting enterprise and business initiatives, leveraging higher volume discounts, lower maintenance rates and contracts co-termination dates. ♦ Cyber-Security: The goal is to focus on being secure, not just passing the PCI audit. Lead team for corporate-wide initiative to implement network access control in order to validate users & device baseline compliance (patch level, antivirus, etc.) prior to permitting access to the internal enterprise network over Wi-Fi, VPN and Wired-LAN.

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United States

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Frequently Asked Questions Regarding Alex Goncharov

What company does Alex Goncharov work for?
Alex Goncharov works for Mattel, Inc.
What is Alex Goncharov’s role in Mattel, Inc.?

Alex Goncharov's role in Mattel, Inc. is Vice President and Head of Infrastructure & Operations

Who are Alex Goncharov’s colleagues?

Alex Goncharov's colleagues are Ella Lan, Caroline Zetjian, Charan Adluri, Samuel Kok, Aislinn Froeb Kaltenbrun.