Alex Goncharov

Vice President and Head of Infrastructure & Operations at Mattel, Inc.

I am an IT executive who builds and leads teams in transforming IT organizations into cost-effective, high-performing and results-driven entities. I am a change agent, and business partner who understands the importance of efficient operations and positive customer service to successfully meet business challenges and sustained growth. I have a passion for developing talent, motivating teams to innovate and deliver breakthrough results, while creating sustainable value from existing and cutting-edge technologies, emphasizing: ♦ IT Operations: Transformed IT Technical Services Operations into a center-lead enterprise function with unprecedented results; refreshed and rebuild core, ecommerce and business partners infrastructures, designed and built call and data centers hosting business critical systems ( 99.99% availability). ♦ Teams Development: Formed numerous technical teams responsible for architecture, design, implementation, cost estimates and capacity supporting Sales, Care, Order Management, Billing, IVR and Service needs focusing on speed, quality and continuous improvement. ♦ Budget Management: Managed local and remote staff of over 250 employees with an annual budget of ~$90M and supporting over $250M in capital initiatives. Achieved yearly budget reductions through improved IT expenditures and support, and removal of costly legacy environments. ♦ Vendor Management: Achieved significant cost saving by renegotiating large-scale agreements on hardware and software supporting enterprise and business initiatives, leveraging higher volume discounts, lower maintenance rates and contracts co-termination dates. ♦ Cyber-Security: The goal is to focus on being secure, not just passing the PCI audit. Lead team for corporate-wide initiative to implement network access control in order to validate users & device baseline compliance (patch level, antivirus, etc.) prior to permitting access to the internal enterprise network over Wi-Fi, VPN and Wired-LAN.