Alexander Noack

Director HR Logistics & Customer Care at Zalando SE

Alexander Noack is the Director HR Logistics & Customer Care at Zalando SE based in Germany.

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Director HR Logistics & Customer Care at Zalando SE

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Zalando is Europe’s leading online platform for fashion and lifestyle. Founded in Berlin in 2008, we bring head-to-toe fashion to 35 million active customers in 17 markets, offering clothing, footwear, accessories and beauty. The assortment of international brands ranges from world famous names to local labels. Our platform is a one-stop fashion destination for inspiration, innovation and interaction. As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners and every valuable player in the Zalando story. Our goal is to become the starting point for fashion. Our logistics network with 13 centrally located fulfillment centers allows us to efficiently serve our customers throughout Europe, supported by warehouses in Italy, France, Poland and Sweden with a focus on local customer needs. We believe that our integration of fashion, operations and online technology gives us the capability to deliver a compelling value proposition to both our customers and fashion brand partners. Zalando’s shops attract more than 420 million visits per month. So far in 2020, more than 80% of traffic came from mobile devices, resulting in 35 million active customers by the end of the quarter.

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Alexander Noack Work Experience and Education

Work Experience

Human Resources Specialist
CargoLIfter AG
Lead HR Business Partner
Nanosolar Inc.
Director HR Logistics & Customer Care
Zalando SE
Regional HR Manager UK/DE
Human Resources Manager
Interim HR Manager
Senior HR Business Partner
Director WW Customer Service HR
Senior HR Manager WW CS Consumer
Senior HR Manager Customer Service EMEA
Regional HR Manager UK/Germany/Ireland
Human Resources Manager

Education Background

Psychology & Business Administration


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View Colleagues

Miranda Charité
Lead Customer Care International at Zalando SE
Christoph Lütke Schelhowe
VP Demand - Customer Acquisition & Engagement at Zalando SE
Melissa Kabakci
Global Category Marketing Manager at Zalando SE
Nathalie Gustavson
Director Of Customer Service at Zalando SE
Marc Feiertag
Head of Business and Product Development / Dedicated Owner Customer Inbox at Zalando SE
Elzbieta Bogatko
Head of Category Operations Excellence at Zalando SE
Katie Collins
Global Category Marketing Manager - Premium & Designer at Zalando SE
Irina Chernousenko
Director, Finance Operations at Zalando SE
Jay Kaufmann
Head of Design Operations at Zalando SE

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Alexander Noack

Director HR Logistics & Customer Care

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President at Zalando SE

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Alexander Noack’s colleagues are Miranda Charité, Christoph Lütke Schelhowe, Melissa Kabakci, Nathalie Gustavson, Marc Feiertag, Elzbieta Bogatko, Katie Collins, Irina Chernousenko, Alexander Noack, Jay Kaufmann.

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Alexander Noack’s role inZalando SE is Director HR Logistics & Customer Care

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