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Andras Koch

Chief Digital Officer, Director of Contact Center and Central Customer Service Point at Fundamenta-Lakáskassza

I have been working for corporate innovation, customer service and business development for more than 15 years, with solid 150+ leadership experience in the financial sector (banking and insurance) and telecommunication. I am a strategic thinker, result-oriented, often a bold disruptor, who is able to consider the risk elements in order to keep the business on the track of sustainable growth. I believe in people, I create them an inspiring cultural environment in order to achieve the business goals and to be successful. Specialties: digital transformation, digital banking, retail banking, corporate innovation, change management, retail network, branch network, multichannel management, CRM, marketing automation, lead management, sales force efficiency, customer service, SSC, process improvement, RPA Robotic Process Automation, design thinking, digital banking, PSD2, Mifid2, IG3, contact centre, call center, sales management, agent management, online sales, thought leadership, B2B business, development, insurance, third party sales, sales channel management, franchise network, building society, bank at work, bankassurance, sales support, agents, business strategy, digital banking, complain management, internet bank, mobile bank, ATM, online banking, solar energy #MGMT #Vienna #Graz #Linz #Brussels #Antwerp #Ghent #Charleroi #Liege #Sofia #Zagreb #Cyprus #Copenhagen #Estonia #Helsinki #Paris #Nice #Marseille #Berlin #Munich #Frankfurt #Dusseldorf #Leipzig #Dresden #Hanover #Athens #Budapest #Milan #Rome #Naples #Venice #Bologna #Ljubljana #Riga #Vilnius #Luxembourg #Malta #Amsterdam #Warsaw #Krakow; #Bucharest #Bratislava #Barcelona #Madrid #Valencia #Seville #Bilbao #Malaga

Contact Information

Personal Email
k*****@hotmail.com
Location
Hungary

Company Information

Headquarters
Founded Year
1997
Headcount
51 - 200 ( View All )

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View Colleagues

Robert Kiraly
Robert Kiraly

Project Manager / Application Development Manager

Bence Eszterhai
Bence Eszterhai

Project Manager

Peter Gyurin
Peter Gyurin

Project Manager

Petronella Szabó
Petronella Szabó

Marketing Coordinator

Rita Cserni
Rita Cserni

Training coordinator

Frequently Asked Questions Regarding Andras Koch

What company does Andras Koch work for?
Andras Koch works for Fundamenta-Lakáskassza
What is Andras Koch’s role in Fundamenta-Lakáskassza?

Andras Koch's role in Fundamenta-Lakáskassza is Chief Digital Officer, Director of Contact Center and Central Customer Service Point

Who are Andras Koch’s colleagues?

Andras Koch's colleagues are Robert Kiraly, Bence Eszterhai, Peter Gyurin, Petronella Szabó, Rita Cserni.