Carlos Joaquin Mba Subido

Customer Success Manager at Quipper

SUMMARY: Well accomplished professional with over 10 years of experience in general management specializing in areas of customer success, client relations and operations management gained from practice in the E-Learning Industry, Education Services Industry and in the BPO Industry. Has experience in management consulting and business advisory. A passionate and dedicated educator and an eternal student of business management. SPECIALTIES: General Management, Customer Success, Customer Service specializing in client retention and growth, relationship building, customer satisfaction, conflict resolution, process improvement and logistics with industry experience and/or expertise in Business Process Outsourcing specializing in Telemarketing Sales & Customer Service, E-learning and Education services.