Chad Mba Strunk, MBA

Executive Director of Continuous Process Improvement at N2N Services Inc.

I am an IT leader with business acumen and technical skills, and I apply technology and build relationships to build practical solutions to problems and add value to small-to-medium sized organizations where there is an expectation to "wear many hats". My passion is using continuous improvement techniques to improve processes, eliminate waste, and reduce risk. I believe the computer must serve the people doing the repetitive work, and it is my mission to make this true. I am comfortable doing technical work, and I am not afraid to roll up my sleeves to help get the job done to help my team perform. WHAT I BRING • Broad set of technical skills in Information Technology including strategy, leadership, infrastructure/operations, applications, and support/service • Passion for improving processes and integrating technology to solve problems and achieve goals • Project management experience and adding agile project management • Team leadership using service, empowerment, and safe places to experiment to clear problems and grow people • Ability to communicate with stakeholders and manage change • 15 years experience on how IT can support the business of higher education and digitally transform • Operational expertise in PowerCampus by Ellucian and Microsoft SQL Server WHAT I’VE DONE • Enabled business and production operations by building a resilient network and server infrfastructure • Reduced risk, added capabilities, and transformed server infrastructure by building data centers and leveraging cloud (SaaS, PaaS, and IPaaS) technologies • Avoided data-entry waste and errors by integrating on-premises servers and cloud services • Worked with business partners support remote learning by negotiting and administrating a 1:1 laptop program for 1200 students and faculty • Reduced personal risk and cut costs by replacing 137 unmanaged printers with 30 managed multifunction printers with secure pull-print functionality