
Charlotte Collins MSc
Senior Digital Product Manager at Emirates
Driven by a curiosity for how technology can positively influence our lives and create better experiences in how we interact with companies. An advocate of emotional intelligence led working: putting people-first isn’t just the right thing to do, it inspires respect and genuine collaboration. Work ethos is of great importance to me - the following quotes reflect and inspire how I work: - “Why is culture so important to a business? The stronger the culture, the less corporate process a company needs. When the culture is strong, you can trust everyone to do the right thing.” Brian Chesky - “Leaders who don’t listen will eventually be surrounded by people with nothing to say.” Andy Stanley - “Try not to become a person of success, rather try to become a person of value.” Albert Einstein My key experience - A strong cultural knowledge of the Gulf region– combined with global best practises from Europe and US - Proven record in delivering digital product vision and strategies that gains trust and engagement - Implementing customer-centric culture change across complex businesses, social media and mobile first - Creating data-driven business cases that enable influencing and successful business value - Delivering AI Natural language conversational technology for consumer Chatbot experience - 15+ years’ experience across a range of key industries – Airline, Telecoms, Banking and Online Retail - Key experience in delivering quantifiable business value in Post-sale digital customer service - International online and brand and e-localization experience both working in the Gulf, Europe and the US
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View Colleagues

Ammar Yousef
Head Of Operations

Muhammad Azmat
Finance Supervisor

Jan Joshi
Business Analysis Manager

Pritam Chavan
Credit Risk Analytics Officer

Nimitha Sajid
Business Systems Controller
Frequently Asked Questions Regarding Charlotte Collins MSc
What company does Charlotte Collins MSc work for?
Charlotte Collins MSc works for Emirates
What is Charlotte Collins MSc’s role in Emirates?
Charlotte Collins MSc's role in Emirates is Senior Digital Product Manager
Who are Charlotte Collins MSc’s colleagues?
Charlotte Collins MSc's colleagues are Ammar Yousef, Muhammad Azmat, Jan Joshi, Pritam Chavan, Nimitha Sajid.