Vice President, Digital Patient Experience at HCA Healthcare
Jared Mabry is Vice President, Digital Patient Experience for Nashville, Tennessee-based Hospital Corporation of America (HCA), Jared oversees the strategy and execution for HCA’s digital patient journey. With a focus on designing, building, and implementing patient facing, human-centric digital solutions with an aim to create a seamless patient journey across HCA's global health system. Through the adoption of scaled agile and design thinking methodologies, as well as a relentless desire to keep the patient at the center of every stage of the process, HCA continues to deliver a world-class digital patient experience. Prior to leading the digital patient experience organization, Jared was Chief Information Officer for London, England based HCA Healthcare UK. Mr. Mabry oversaw the strategic IT direction of the organization and focused on leveraging disruptive innovations to provide competitive, technology-enabled, patient-centric solutions to physicians, caregivers, hospitals and free-standing surgery centers spanning across the United Kingdom. During his five years with HCA Healthcare UK, the organization transitioned to being cloud first, partnering with both Microsoft and Google to enable the company's infrastructure and big data transformation. Alongside a large ERP transition to Workday, a CRM implementation of Microsoft Dynamics, and a global migration to Microsoft 365, HCA Healthcare UK transformed the way they were able to use data, analytics, and real-time collaboration tools to make a positive difference for all patients and colleagues. Over his career with HCA Healthcare, Jared has served in many senior leadership roles, including served Chief Information Officer of the MidAmerica Division, Director of IT Operations, Director of Technical Services, and Senior IT Director in HCA’s Capital Division. In a volunteer capacity, Jared Mabry serves as a member of the Healthcare Information Management Systems Society (HIMSS) Heart of America Chapter, a member of the College of Healthcare Information Management Executives (CHIME), a Veteran Mentor at American Corporate Partners, a Member of the Association of Information Technology Professionals, and a Member of the Institute of Electrical and Electronics Engineers. Mr. Mabry earned his Master’s degree in Information Technology Management from Virginia Commonwealth University and a Bachelor’s degree in Computer Information Systems from Western Carolina University.
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