Jordan Olack

Head of Analytics, Product & Planning | Voice & Chat Automation / Contact Center at KeyBank

Experienced digital product director with superior performance and leadership concentrated in the financial services industry with proven ability to manage the complex, minimize risks, and elevate team competencies to obtain best in class solutions. Proven leadership capabilities anchored in growing, managing and motivating teams to achieve optimum results. Team player with strong client presence and excellent technical, analytical, and communication skills. Interested in leveraging digital expertise, business consulting, product management, and portfolio & project management experience in a challenging environment. Specialties: Digital Strategy & Execution, Product Management, Business Process Management, Technology Development, Global Technology Management, Business and Systems Engineering, User Experience Advocacy, Program/Portfolio Financial Management