Justin Ernest

Product Manager - Email at AARP

I have over 15 years of email marketing experience with knowledge and experience in both production and marketing, as well as monetization roles. I am experienced in managing, motivating, supporting and understanding email development processes, life cycles and relationships with both outside and internal stakeholders. I am able to effectively coordinate multiple responsibilities simultaneously with a fast, flexible, cooperative work style. I am able to re-prioritize tasks as warranted. I possess an excellent attention to detail and have a high level knowledge of email best practices with strong negotiation and issue resolution skills. I have high level abilities with HTML/CSS and graphics to facilitate interaction with, and coordinate projects across, various email production teams. I also possess strong customer service orientation with an ability to clearly discern client and audience needs and successfully translate them into appropriate content offerings. I'm a self-starting, take charge individual with a proven ability to deliver projects on time with strong organizational and task management skills and little to no oversight. I'm hard-working, driven, knowledgeable, self-sufficient and capable of relaying information in a concise and direct manner.