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Michael Bassett

VP, Customer Experience Operations at Blue Shield of California

Michael Bassett is the VP, Customer Experience Operations at Blue Shield of California based in United States.

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Contact Information

Last Update
06/12/2021
Business Email
****@****.***
Direct Phone
********
HQ Phone
********
Location
VP, Customer Experience Operations at Blue Shield of California

Current Workplace

Location

United States

Industry

Insurance

Description

At Blue Shield of California, we’re focused on fundamentally improving the ways in which members can access care and use their coverage. We’re investing in talented employees and new technologies to create an unrivaled member experience that elevates expectations and achieves our mission of making health care more accessible and affordable than ever. Today we are the third-largest health plan in the state and we’re dedicated to transforming the healthcare industry. Headquartered in Oakland, California, with 18 additional offices across California, we’re proud to service over 4 million members and employ more than 6,000 people. We are an independent member of the Blue Shield Association. In 2015, we acquired Care1st Health Plan, a provider-founded managed care company based in Los Angeles County, to help us fulfill our mission of providing all Californians with access to high quality, sustainably affordable care. In January 2019, Care1st Health Plan changed its name to Blue Shield of California Promise Health Plan. Blue Shield of California complies with applicable state laws and federal civil rights laws, and does not discriminate on the basis of race, color, national origin, ancestry, religion, sex, marital status, gender, gender identity, sexual orientation, age, or disability. Blue Shield of California cumple con las leyes estatales y las leyes federales de derechos civiles vigentes, y no discrimina por motivos de raza, color, país de origen, ascendencia, religión, sexo, estado civil, género, identidad de género, orientación sexual, edad ni discapacidad. Blue Shield of California 遵循適用的州法律和聯邦公民權利法律,並且不以種族、膚色、原國籍、血統、宗教、性別、婚姻 狀況、性別認同、性取向、年齡或殘障為由而進行歧視。

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Michael Bassett Work Experience and Education

Work Experience

General Manager, Senior Living
Care Innovations®
Director, Healthcare Operations
Care Innovations®
General Manager, Assistive Technologies
Care Innovations®
VP, Customer Experience Operations
Blue Shield of California
Sr. Director of Operations
Blue Shield of California

Education Background

Supply Chain Management

Arizona State University, W. P. Carey School of Business

Management Information Systems

University of West Florida

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Krista Yokoyama
Senior Manager, Pharmacy Analytics at Blue Shield of California
Christopher Shandro
IT Security Cyber Defense Platform Management at Blue Shield of California
KiKi Do
Executive Assistant at Blue Shield of California
Jamie Fellos
Conversion Implementation Manager at Blue Shield of California
Erin Brown
Business Process Analyst - Lead/Consultant at Blue Shield of California
Sylvia Izaguirre
Senior Account Service Representative at Blue Shield of California

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Michael Bassett

VP, Customer Experience Operations

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President at Blue Shield of California

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Michael Bassett’s role inBlue Shield of California is VP, Customer Experience Operations

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