Rob Cortez

VP, IT Customer Operations Manager at Texas Capital Bank

I am an I.T. veteran with 15+ years of experience as a Field Technician, Service Desk Analyst, Solutions Implementation Engineer, Team Lead and Technical Support Manager. I have managed projects including installing a campus-wide wireless network, reporting for new service offering and application testing. As a Service Desk Analyst, I maintained the highest number of calls while sustaining the highest customer satisfaction scores. As a Field Technician, I developed better troubleshooting skills as I supported desktops, laptops, servers and various network components. Many of these skills have supported me as a Team Lead and Technical Service Desk, Desktop and Application Support Manager where I personally trained employees, set up schedules and interacted with both employees and various clients.

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Frequently Asked Questions Regarding Rob Cortez

What company does Rob Cortez work for?
Rob Cortez works for Texas Capital Bank
What is Rob Cortez’s role in Texas Capital Bank?

Rob Cortez's role in Texas Capital Bank is VP, IT Customer Operations Manager

Who are Rob Cortez’s colleagues?

Rob Cortez's colleagues are Cindy Levreault, Jack Cfe Redus, CFE, Jamie Cfa Britton, CFA, Dana Ogden, Benjamin Gunnels.