Shaun Rivas

Sales Engineer at Smart City Telecom

Analytical Telephony Consulting professional with 15+ years of experience managing all phases of telecom system installations and upgrades. Leverages attention to detail and decision-making skills when troubleshooting to identify problem components and provide solutions. Proven track record as an effective and organized project manager; successfully balances competing priorities to achieve deadlines without foregoing quality. Flexible and innovative professional with skills and experience in presentations and training. Strong communicator who promotes teamwork while coordinating relationships with vendors and technicians. Recognized for commitment to quality and excellent customer service as well as capability to explain highly technical concepts to non-technical audience.