Hi, I’m Timothy, but you can call me, Tim! Throughout the course of my career, I’ve positioned myself as a solutions-oriented and highly motivated/dependable team-player, leveraging proven project management experiences in the areas of User/Customer Experience, Employee Experience, Process Optimization, and instructional design and training to achieve organizational goals and objectives. I a...
|Company||North American Bancard|
|Title||Customer Care Information Systems Analyst and CX/UAT Specialist|
|Skills||SharePoint, Process Improvement, Training, Call Centers, Customer Service, Software Documentation, Team Building, E-Learning, Lectora, Instructional Design, Microsoft Office, Call Center, PowerPoint, Microsoft Excel, Six Sigma, Social Media, Databases, Training Delivery, Quality Assurance, Vendor Management, Technical Support, Project Management, Learning Management, Visio, Problem Solving, Project Planning, Microsoft Word, Data Analysis, Captivate, Networking, ADDIE, Technical Training, Troubleshooting, Content Management, Outlook, Word, Excel, Windows, MS Office Suite, Twitter, Google+, Facebook, Corporate Social Media, Wordpress, LinkedIn, Google Analytics, Social Media Marketing, Blended Learning, Instructor-led Training, Camtasia,|
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