Selling B2B in Japan: Best Practices for Success

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Japan is a major player in the global economy, with a large and growing market for B2B products and services. However, doing business in Japan can be complex and challenging, particularly for foreign companies seeking to enter the market.

How to Sell B2B in Japan

To succeed in selling B2B in Japan, it is important to understand the unique cultural and business practices that prevail in the country. Here are some best practices to consider when selling B2B in Japan:

  1. Build relationships: In Japanese business culture, building strong relationships is essential to success. Take the time to get to know your customers and establish a personal connection.
  2. Show respect: Japanese business culture places a high value on respect and hierarchy. Be polite, deferential, and respectful in all your interactions with Japanese customers and partners.
  3. Communicate clearly: Effective communication is critical to success in B2B sales in Japan. Be clear, concise, and direct in your communication, and seek to understand your customer's needs and concerns.
  4. Offer quality and reliability: Japanese customers place a high value on quality and reliability. Offer high-quality products and services that meet or exceed customer expectations, and be reliable in your delivery and support.
  5. Be patient: Building relationships and closing deals in Japan can take time. Be patient and persistent, and maintain a long-term perspective on your business relationships in the country.
  6. Adapt to local needs: Japan has a unique business environment with its own customs and practices. Be prepared to adapt your products and services to meet local needs and preferences.
  7. Provide after-sales support: In Japan, after-sales support is just as important as the initial sale. Offer comprehensive after-sales support to build customer trust and loyalty.

Marketing to Japanese Consumers

Finding target customers in Japan can be a daunting task, especially for companies new to the market. However, with the right approach, it is possible to identify and reach out to potential customers effectively. Here are some strategies to consider:

  1. Conduct market research: Before entering the Japanese market, it is essential to conduct thorough market research to identify potential customers and their needs. This can involve analyzing market data, studying competitor activities, and conducting surveys and focus groups.
  2. Identify key decision-makers: In Japanese business culture, decision-making is often hierarchical, with decisions made at the top level of an organization. Identify the key decision-makers in potential customer organizations and target your outreach efforts accordingly.
  3. Leverage local partnerships: Building partnerships with local companies and organizations can be an effective way to gain access to potential customers. Identify partners who have strong relationships with your target customer base and work together to develop mutually beneficial opportunities.
  4. Attend trade shows and events: Trade shows and industry events are a great way to network with potential customers and showcase your products or services. Research relevant events in your industry and plan to attend or exhibit.
  5. Utilize social media: Social media platforms such as LinkedIn and Twitter are widely used in Japan and can be an effective way to connect with potential customers. Develop a social media strategy that targets your desired customer base and engages them with relevant content.
  6. Localize your marketing efforts: To effectively reach Japanese customers, it is important to localize your marketing efforts. This can involve translating your website and marketing materials into Japanese, adapting your messaging to the local market, and utilizing local media outlets.

The effective strategy for finding customers quickly in Japan

The effective strategy for finding customers quickly in Japan is to leverage a comprehensive business database, such as the one provided by AroundDeal. With over 43 million business data points in the Asia-Pacific region, including Japan, AroundDeal offers a powerful platform for generating high-quality leads and identifying potential customers. The platform's Persona Filter feature allows you to quickly identify decision-makers and target your outreach efforts accordingly. With direct access to contact data, including names, job titles, email addresses, and direct phone numbers, you can quickly reach out to potential customers and establish meaningful connections. By utilizing the powerful tools and resources available through AroundDeal, you can efficiently and effectively reach potential customers in Japan and drive business growth in the region.

2023 Largest 100 Japanese Companies in AroundDeal Database

Company Name Industry Overview
Fujitsu IT Services and IT Consulting Fujitsu is the leading Japanese global information and communication technology company, offering a ...
Sony Computers and Electronics Manufacturing Sony’s purpose is simple. We aim to fill the world with emotion, through the power of creativity and...
Nissan Motor Corporation Motor Vehicle Manufacturing Nissan is a global car manufacturer that sells a full line of vehicles under the Nissan and INFINITI...
Toyota Motor Corporation Motor Vehicle Manufacturing Toyota Motor Corporation is a global automotive industry leader manufacturing vehicles in 27 countri...
CASIO International Computers and Electronics Manufacturing Casio Computer Co., Ltd. is one of the world’s leading manufacturers of consumer electronics product...
Ship of the Southeast Asian and Japanese Youth Program - SSEAYP Government Relations Services SSEAYP is an annual youth exchange program organised by the Cabinet Office of Japan and governments ...
Hitachi Cooling & Heating Global Industrial Machinery Manufacturing Hitachi Cooling & Heating is the consumer-facing product brand of Johnson Controls-Hitachi Air Condi...
Taiyo Nippon Sanso Chemical Manufacturing Modern industry has come of age through the use of a variety of industrial gases including oxygen, n...
Ricoh Company, Ltd. Appliances, Electrical, and Electronics Manufacturing Ricoh was established in 1936. Since then we have provided value for our customers in various indust...
Kinden Corporation Construction Given the social significance at the time of our founding, i.e. “We are a company founded with the p...
TP-Link Japan Computers and Electronics Manufacturing TP-LINK is the world’s largest provider of wireless networking products. With tens of millions of cu...
KOMATSU, Ltd Machinery Manufacturing multinational corporation that manufactures construction, mining, forestry and industrial equipment ...
Nitto Denko Corporation Chemical Manufacturing Founded in 1918, Nitto has developed our business globally to offer various products in fields such ...
Citizen Watch Retail Luxury Goods and Jewelry CITIZEN, a pioneer in watchmaking and innovative technology since 1918, promotes excellence and crea...
Stanley Electric Sales of America, Inc. Appliances, Electrical, and Electronics Manufacturing Stanley Electric is the world's leading provider of various lighting solutions. The Tokyo-based comp...
Daikin Chemicals Chemical Manufacturing Daikin Industries, Ltd. is the world's foremost manufacturer of fluorochemical products and a leadin...
IHI Corporation Machinery Manufacturing IHI Corporation -株式会社IHI-, formerly known as Ishikawajima-Harima Heavy Industries Co., Ltd. -石川島播磨重工...
Daifuku.Co.,Ltd Machinery Manufacturing Daifuku provides the best material handling solutions, ranging from consulting to after-sales servic...
Maruha Nichiro Corporation Food and Beverage Manufacturing Maruha Nichiro Group aims to be an essential part of society by improving everyone’s daily life with...
EAST JAPAN RAILWAY COMPANY Truck Transportation 東日本旅客鉄道株式会社 With the Tokyo metropolitan area as its main service area, JR East is the largest railw...
Kobelco Eco-Solutions Co Ltd Environmental Services Kobelco Eco-Solutions is actively and extensively engaged in environmental business such as water an...
Hitachi Automotive Systems Motor Vehicle Manufacturing Hitachi Automotive Systems is one of the world’s leading suppliers of automotive and services. Throu...
PERSOL Holdings Co., Ltd. Staffing and Recruiting PERSOL Holdings -re-branded from Temp Holdings- as Japan's largest temp staffing firm and world's 7t...
Chubu Electric Power Co., Inc. Utilities Electric utility and related enterprises, Gas supply and thermal storage brokerage, On-site energy b...
Fuji Electric Co., Ltd. Construction Fuji Electric is committed to thoroughly exercising synergies between its core power semiconductor a...
Honda Motor Co., Ltd. Motor Vehicle Manufacturing Honda Motor Co., Ltd. is a global mobility company primarily known as a manufacturer of automobiles,...
Japan - The Government of Japan Government Relations Services This is the official LinkedIn of the Government of Japan. Managed by the Public Relations Office, th...
Air Water Inc. Chemical Manufacturing Since its establishment in 1929, by combining the various benefits of the Earth, such as air and wat...
NEC Research & Development IT Services and IT Consulting NEC Research & Development - Leveraging global talent and resources to ensure speedy realization of ...
ENEOS Oil and Gas With over 130 years of industry expertise, ENEOS owns and operates over 10,000 gas service stations ...
Yamazaki Baking Food and Beverage Manufacturing Yamazaki Baking Co., Ltd., was established in 1948. Over time, the company introduced the latest bak...
NEC(日本電気株式会社) IT Services and IT Consulting NECは、ネットワーク技術とコンピューティング技術をあわせ持つ類のないインテグレーターとしてリーダーシップを発揮し、卓越した技術とさまざまな知見やアイデアを融合することで、世界の国々や地域の人々と協奏...
Nihon Kotsu Co. Ltd. Truck Transportation The largest taxi company in Japan.
Ministry of Finance - Japan Government Administration The Ministry of Finance -財務省 Zaimu-shō- is one of the cabinet-level ministries of the Japanese gover...
MS&AD Insurance Group Insurance MS&AD Insurance Group Holdings, Inc. is a leading global insurance organization, engaging in the man...
Astellas Pharma Pharmaceutical Manufacturing Astellas Pharma is a pharmaceutical company conducting business in more than 70 countries around the...
IAM Group Ltd Non-profit Organizations IAM Group Ltd. Limited is a non-profit organization that helps with different charity groups world w...
PENTAX Medical Medical Equipment Manufacturing PENTAX Medical is a division of HOYA Group. Its mission is to improve the standard of patient care a...
GS Yuasa Renewable Energy Semiconductor Manufacturing GS Yuasa manufactures and sells automotive batteries, industrial batteries, power supply systems, sw...
Unicharm Manufacturing Unicharm Corporation is a Japanese company that manufactures disposable hygiene products, household ...
eBay Japan G.K. eBay Japan LLC. eBay Japan K.K. IT Services and IT Consulting With more than 169 million active users globally, eBay is the world's largest online marketplace, wh...
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ZENSHO HOLDINGS Co., Ltd. Restaurants Eradicating hunger and poverty from the world Even though there is sufficient food to feed everyone...
SMBC Group Financial Services Sumitomo Mitsui Financial Group, Inc. -SMFG- is the holding company of SMBC Group, which is one of t...
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Tokio Marine Group Insurance Tokio Marine Group is a global insurance group that provides safety and security to customers worldw...
Kintetsu World Express Transportation, Logistics and Storage As a leading provider of Air Freight, Ocean Freight, Customs Brokerage, Surface Logistics and Distri...
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TechnoPro Holdings, Inc. Staffing and Recruiting TechnoPro Group is Japan’s largest technology-focused staffing and services corporate group, with mo...
NSK Global Industrial Machinery Manufacturing NSK began its journey manufacturing the first bearings in Japan in 1916, and has since developed int...
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KYOCERA Global Appliances, Electrical, and Electronics Manufacturing Kyocera believes in the power of engineering and technology to change the world for the better. From...
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KDDI Corporation Telecommunications We are Japan’s global telecommunications pioneer and a Global Fortune 500 company providing our inte...
Epson Microdevices Semiconductor Manufacturing Epson Microdevices is a global technology leader that designs and manufactures frequency control pro...
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Selling B2B in Japan can be challenging, but with the right approach, it can also be highly rewarding. By building strong relationships, showing respect, communicating clearly, offering quality and reliability, being patient, adapting to local needs, and providing after-sales support, you can succeed in the Japanese market and build long-term business relationships with Japanese customers and partners.


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