Jacada
We are now part of Uniphore! We unleash value from every conversation across the enterprise to make humans better and deliver superior experiences. With Uniphore, no matter who you are, where you ...load more
Jacada's Basic Information
Industry
Software Development
Headquarters
Alpharetta, Georgia, United States
Website
Founded Year
1990
Headcount
51 - 200 ( View All )
Specialties
call center scriptingrobotic process automationdigital customer serviceagent desktopagent engagementworkforce engagement managementcustomer service automationself-servicecustomer service aiknowledge automationprocess automationcall avoidancecall deflectionagent productivitycall centercontact centercustomer experiencevisual ivrcustomer servicedesktop automationin-call intelligenceprocess optimizationproductivity improvementunified desktopunified view of customeragent scriptingapplication integrationomnichannel
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Employee Insights
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Frequently Asked Questions Regarding Jacada
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