The Connection Contact Center
For over 35 years, The Connection has made a name for ourselves becoming one of the top industry partners to Fortune 500 companies looking to outsource their contact center operations. Through teamwor...load more
The Connection Contact Center's Basic Information
Industry
Outsourcing and Offshoring Consulting
Headquarters
Burnsville, North Carolina, United States
Founded Year
1981
Headcount
201 - 500 ( View All )
Specialties
BPO Call CenterProgram OptimizationCustomer ExperiencePerformance ElevationVoice of the CustomerBranded Call Center SolutionsVirtual ReceptionistCall Center TrainingDedicated & Shared TeamsWorkforce ManagementU.S. Call CentersCall Center OutsourcingAppointment Setting24/7 Live Phone SupportCustomer ServiceTechnical Support & Help Desk SolutionsEnrollment ServicesVirtual AssistantAfter Hours & Overflow Call CenterLead GenerationBPO SolutionsCustomer Support & ServiceEmail ResponseLive Web ChatLive OperatorTechnical SupportCall Center SolutionsCall Center ConsultingSocial Media MonitoringBrand ReplicationNPS & CSAT SurveysIVR
The Connection Contact Center's Competitors
Employee Insights
The Connection Contact Center's Top Employees
Frequently Asked Questions Regarding The Connection Contact Center
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