Virtual Observer
CSI is the provider of Virtual Observer, a workforce engagement solution for contact centers. Virtual Observer's robust features include a web-based user interface, Call Recording, Integrated Screen ...load more
Virtual Observer's Basic Information
Industry
Telecommunications
Headquarters
East Hartford, Connecticut, United States
Website
Founded Year
1972
Headcount
11 - 50 ( View All )
Specialties
Call Center RecordingCall Center MonitoringWFM (Work Force Management)Contact Center RecordingContact Center MonitoringWFO (Workforce Optimization)WFM (Workforce Management)Speech AnalyticsAvaya Call Recording and Workforce OptimizationCisco Call Recording and Workforce OptimizationOmnichannel recordingContact Center AnalyticsCRM IntegrationsWorkforce EngagementCloud Workforce OptimizationReal time adherenceEmployee EngagementE-LearningContact Center Quality ManagementCustomer ExperienceCustomer EngagementCustomer JourneysFive9 Integrated WFO
Virtual Observer's Competitors
Frequently Asked Questions Regarding Virtual Observer
Where is Virtual Observer's headquarter located?
Virtual Observer's headquarter are located at United States.
How many employees does Virtual Observer have?
Virtual Observer has 11 - 50 employees.
What is Virtual Observer's official website?
Virtual Observer's official website is http://csiworld.com
What industry does Virtual Observer belong to?
Virtual Observer is in the industry ofTelecommunications
What does Virtual Observer do?
CSI is the provider of Virtual Observer, a workforce engagement solution for contact centers. Virtual Observer's robust features include a web-based user interface, Call Recording, Integrated Screen ...
What specialty does Virtual Observer have?
Call Center RecordingCall Center MonitoringWFM (Work Force Management)Contact Center RecordingContact Center MonitoringWFO (Workforce Optimization)WFM (Workforce Management)Speech AnalyticsAvaya Call Recording and Workforce OptimizationCisco Call Recording and Workforce OptimizationOmnichannel recordingContact Center AnalyticsCRM IntegrationsWorkforce EngagementCloud Workforce OptimizationReal time adherenceEmployee EngagementE-LearningContact Center Quality ManagementCustomer ExperienceCustomer EngagementCustomer JourneysFive9 Integrated WFO
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