Encountering payment unsuccessful issues can be frustrating when using the AroundDeal platform. In this knowledge base article, we will explore common reasons behind such problems and provide step-by-step solutions to help you resolve them. Whether you need to change your payment method or address other issues, we have you covered.
Reasons for Payment Unsuccessful Issues:
1.Insufficient Funds: One of the primary reasons for payment failures is insufficient funds in your linked payment account. Ensure that you have enough funds available before attempting a transaction.
2.Incorrect Payment Information: Double-check that you have entered the correct payment details, including card number, expiration date, security code, and billing address. Even a small mistake can lead to a payment failure.
3.Expired or Blocked Card: If your credit or debit card has expired or been blocked by your financial institution, it will result in payment failures. Verify the card's expiration date and contact your bank if necessary.
4.Payment Processor Issues: Occasionally, technical issues or maintenance activities on the payment processor's side can cause payment failures. This situation is usually temporary and resolves itself.
Solutions for Unsuccessful Payment Issues:
1.Check Available Funds: Ensure that your linked payment account has sufficient funds to cover the transaction amount.
2.Verify Payment Information: Review your payment details for accuracy, including the card number, expiration date, security code, and billing address. Correct any errors if necessary.
3.Update or Change Payment Method: If you suspect issues with your current payment method, consider updating or changing it. Follow these steps:
For Basic/Premium Account Users:
Log in to your AroundDeal account and click the "Account" button.
Navigate to the "Billing" section.
Select "Update Card."
Enter the required information for the new payment method and update details.
Please note that in the event of a payment failure, your account will be automatically downgraded to the free account.
Cilck the "Upgrade" button and resubscibe your plan. Retry the transaction using the updated payment method.
For Free Account Users:
In your checkout page, if your payment fails, you can directly edit your payment details on this page.
After updating your payment details, click "Confirm Payment" and try again.
Should the issue persist, do not hesitate to seek assistance from customer support. We strive to ensure that your payment experience on AroundDeal is seamless and hassle-free.
Encountering payment unsuccessful issues can disrupt your transaction experience on AroundDeal. However, by understanding the potential reasons behind these problems and following the provided solutions, you can overcome them effectively. Remember to check your available funds, verify payment information, and update your payment method if necessary.