Deep LearningNLP Data PreparationQuestion AnsweringSupport DeflectionChatbotsAgent ProductivityAutonomous SupportCall CenterTechnical SupportCustomer ExperienceCXComputer VisionCustomer LoyaltyNPSMTTRDuplicate ticketsSalesforceAtlassianJiraConfluenceZendeskServiceNow
Customers want rapid fixes, but Customer Support remains broken for most enterprises who face huge support costs, low agent productivity and undetected duplicate issues.
Quark is an Autonomous Support platform that solves these problems by interpreting the support issues and recommending resolutions automatically, thus skyrocketing agent productivity and enhancing customer experience. No need to figure out what to search for, search and then read lengthy documents. Quark automates everything for you.
The Quark platform (SaaS) that uses Deep Learning, classical NLP and Computer Vision to provide high accuracy at the lowest cost of ownership.
Schedule a demo: https://calendly.com/s/Yjzg6DCL