Company Information

Headquarters
United States
Founded in
2017
Employees
Speciality
Deep LearningNLP Data PreparationQuestion AnsweringSupport DeflectionChatbotsAgent ProductivityAutonomous SupportCall CenterTechnical SupportCustomer ExperienceCXComputer VisionCustomer LoyaltyNPSMTTRDuplicate ticketsSalesforceAtlassianJiraConfluenceZendeskServiceNow
Overview
Customers want rapid fixes, but Customer Support remains broken for most enterprises who face huge support costs, low agent productivity and undetected duplicate issues. 
Quark is an Autonomous Support platform that solves these problems by interpreting the support issues and recommending resolutions automatically, thus skyrocketing agent productivity and enhancing customer experience. No need to figure out what to search for, search and then read lengthy documents. Quark automates everything for you. 
 
The Quark platform (SaaS) that uses Deep Learning, classical NLP and Computer Vision to provide high accuracy at the lowest cost of ownership. 
 Schedule a demo: https://calendly.com/s/Yjzg6DCL
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Employees:

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Sanjeev Kumar

CTO and Chief Scientist

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Christopher Emmanuel

VP, Engineering and Operations

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Diya A.

Customer Success and Marketing Analyst


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Danis Yadegar

Investor and Advisor

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Prosenjit Sen

Co-founder & CEO