Director / Head of Strategic Planning and Alliances at Computer Network Systems Limited
2010 : Have designed and spearheaded Bangladesh Road Transport Authority real-time online fee collection system. This automated system allows citizens to pay at over 150 locations all over the country and view status and validity of payment instantly thru www.brta.gov.bd 2012: Spearheaded Bangladesh Railway centralized ticket reservation system project and won the contract for 5 yrs.. Earlier this system was a distributed database system designed and implemented by CNS limited as well. 2014: Spearheaded designing and implementation of call center at Bangladesh Telecommunication Company limited. This system will allow customers to log complaints using IV R (interactive voice response) technology as well as converse with live customer representatives on a 24/7 basis.
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