Grace Chia

Commercial General Manager - Marketing, Key Account & Trade Management at MSC Mediterranean Shipping Company

At MSC we are committed to the people we work with and the people we work for. In this rapidly changing global marketplace, many are aware of the inconsistencies and complexities faced in ocean transport. As a shipper, are you experiencing all these perpetuating problems that doesn’t seem to be resolved? We aim to put our customers’ needs at the heart of everything we do. Offering competitive conditions and ease of doing businesses. My goal as Commercial Head for MSC Asia Regional is to make sure we best serve our shippers in Asia by offering bespoke solutions designed to match their transportation needs; provide market-specific advise to optimize the transit of cargo; as well as help partners who work with other institutions with smarter transportation decisions through MSC’s Corporate Account Program. With close to 20 years in this industry, I pride myself in “wearing many hats” undertaking a broad spectrum of responsibilities within the organization encompassing: Sales, Trade and Corporate Account Management, Marketing, Documentation, Customer Service and Transport Management System. These have built up my knowledge base and strong sense of business judgement. My thought leadership lies in exciting and emerging trends in the shipping industry, such as Predictive Analytics, Data Management, Data Visualization, Optimization, Digital Marketing & Sales, Motivating and Coaching Top performing Teams. If you are looking for a reliable, consistent, transportation provider that has a global presence and relevance to Asia market, contact me at grace.chia@msc.com